About

You're trying to do something good.

Maybe you're opening your home to someone who needs a safe place to live and grow. Maybe you're starting a healthcare business because your community doesn't have enough good options for the people who need them. Either way, you didn't get into this for the paperwork.

But before you can open your doors, you need a Policy & Procedure Manual — and not just any manual. One that actually reflects the rules in your state. The agency names. The background check system. The forms your state surveyor is going to expect to see.

That's the part that stops a lot of good people before they even start.

You shouldn't have to become a regulatory expert just to do the right thing.

You already know how to care for people. You shouldn't have to spend the next six months teaching yourself citation numbers, waiver names, and licensing thresholds just to get your paperwork in order.

That's the reason this exists. So you can spend your time on the people you're serving, not on writing a document from scratch or hoping a generic template happens to fit.

Here's what state-specific actually means.

It's easy to say a manual is built for your state. Here's what that looks like in practice:

Texas
Your manual names Texas's actual three-part background clearance — the TULIP system, the Employee Misconduct Registry, and the Nurse Aide Registry — instead of a generic "run a background check" line.
New Mexico
It follows New Mexico's real process, including the COR/EAR check that must clear before care begins and the 20-day window to complete the CCHSP fingerprint check.
Georgia
It uses Georgia's own terms — the GCHEXS fingerprint system, your DBHDD oversight, and the CRA provider structure — the way the state actually refers to them.
California
It's written to California specifics: DOJ LiveScan background checks, your Regional Center relationship, and the added privacy rules under California's CMIA.
Ohio
It spells out Ohio's requirements — from the BCI and FBI fingerprint checks and the DODD Abuse Registry to Ohio's own MUI/UI incident-reporting terms.
Tennessee — behavioral health
And it's not only host homes: a Tennessee behavioral health treatment manual is built to TDMHSAS licensure under Chapter 0940-05, using the state's own service-recipient rights and staffing requirements.

Every manual reflects the agency names, the hotline numbers, the capacity limits, the licensing thresholds, and the medication certification requirements specific to that state — whether it's a host home, a behavioral health program, or another licensed setting.

You're doing the hard part already.

Opening your home or your program to people who need support is the hard part. The paperwork doesn't have to be.

Browse Manuals